Frequently asked questions.

General faq

  • Synced Up Audio is a specialized audio cart manufacturer, consultation and equipment sales provider, and offers specialized services for marching bands, indoor percussion and winds groups, and other live event spaces. We help performance ensembles and event teams optimize their sound systems—from carts, to equipment, to services, and other customized audio-related solutions.

  • We work with marching bands, indoor percussion and winds ensembles, color guards, drum corps, pageantry designers, and event production teams. We also consult with schools and independent organizations looking to improve or overhaul their audio systems.

  • Our core services include:

    • Audio system design and consultation

    • Audio and electronic equipment sales

    • Sound design and mainstage programming for marching ensembles

    • Winter Guard Soundtracks for color guard

    • Hands-on, in-person installation and optimization for live performances and rehearsals

  • We manufacture audio and field carts for the following type of equipment:

    • Synth Carts

    • Mixer Carts

    • Speaker Carts

    • Auxiliary Carts

    • Utility Carts

    • Cart Accessories

    We also offer equipment sales for some of your most common components of an audio system:

    • Mixers

    • Speakers

    • Cabling

    • Synthesizers/Keyboards

    • Power Amplifiers

    • Other Accessories

  • You can submit an inquiry via our Contact Form or email us directly with what you're looking for. We'll follow up with a quote and timeline.

  • Yes. We frequently travel to provide in-person system setup, tuning, and training. Remote consulting is also available via Zoom, FaceTime, or custom documentation depending on your needs.

  • Absolutely. Everything from the initial contact, figuring out your budget, needs, and current inventory, putting together a purchase list, manufacturing the carts you need, developing input lists and signal flow diagrams to speaker layout and field strategy, we can help you build a complete, synced-up system that makes sense financially, musically and logistically. Synced Up Audio is your one-stop-shop to building your system from the ground up.

  • At Synced Up, we offer a variety of payment options to make purchasing as easy as possible.

    We currently accept:

    • School district purchase orders

    • Checks by mail

    • ACH direct deposit — no processing fee

    • Credit and debit card payments — 3% processing fee

    • Financing through our partners at Affirm — 3% processing fee

    To learn more about using Affirm, please read the forum post here.

audio & field carts faq

  • Synced Up Audio manufactures a wide variety of speaker, synthesizer, mixer, and auxiliary carts along with cart accessories like cable organizers, trap tables, and cart covers.

    View our catalog of audio & field cart products here.

  • Our lead times vary based on the time of year. To determine the most accurate lead time based on the time of year in which the order is submitted, please reference our Audio & Field Cart Production Lead Times page.

  • Yes! Synced Up Audio prides itself in being able to fabricate carts based on custom needs and specifications. We will work closely with you on your special custom project to get you exactly what you need. Start by contacting us.

    Customization fees may apply

  • Absolutely. We understand freight shipping costs are not ideal, and allow clients to pick up the carts following their completion. We ask that orders are picked up within 10 business days of notice of completion to avoid any potential housing fees. When the carts are complete and ready to pick up, you’ll receive an email with pick up instructions along with a link to schedule your pick up.

    We are located in Nashville, Tennessee. Our hours are 8am-5pm.

  • Soon, you will be able to access the Synced Up Hub customer portal, which gives you access to see all Synced Up-related orders in one place. You’ll be able to see exactly where your order is in the production process along with estimated completion and ship dates.

    For now, reach out to your sales representative to get an accurate update on the timeline of your order.